Support

FAQs

Explore common questions about Kevee's EV solutions and services in our FAQ section. Get quick answers to your inquiries.
How does it work and why do I get cashback for being part of the network?

The increase in EVs is leading to constraints on the electrical grid system. The ability to lower or stop EV charging for short periods of time is highly useful to the grid operator / electricity retailers and this can be compensated. It is only temporary and cars will still get fully charged.

How does it work and why do I get cashback for being part of the network?

The increase in EVs is leading to constraints on the electrical grid system. The ability to lower or stop EV charging for short periods of time is highly useful to the grid operator / electricity retailers and this can be compensated. It is only temporary and cars will still get fully charged.

How does it work and why do I get cashback for being part of the network?

The increase in EVs is leading to constraints on the electrical grid system. The ability to lower or stop EV charging for short periods of time is highly useful to the grid operator / electricity retailers and this can be compensated. It is only temporary and cars will still get fully charged.

How does it work and why do I get cashback for being part of the network?

The increase in EVs is leading to constraints on the electrical grid system. The ability to lower or stop EV charging for short periods of time is highly useful to the grid operator / electricity retailers and this can be compensated. It is only temporary and cars will still get fully charged.

How does billing work?

The increase in EVs is leading to constraints on the electrical grid system. The ability to lower or stop EV charging for short periods of time is highly useful to the grid operator / electricity retailers and this can be compensated. It is only temporary and cars will still get fully charged.

How much of a discount can I get on the Kevee network?

If you are part of our network and monetising your charger, you can get a 20% discount on the network. Hosts agree to pass this discount on, it's part of the community.

How much of a discount can I get on the Kevee network?

If you are part of our network and monetising your charger, you can get a 20% discount on the network. Hosts agree to pass this discount on, it's part of the community.

How much of a discount can I get on the Kevee network?

If you are part of our network and monetising your charger, you can get a 20% discount on the network. Hosts agree to pass this discount on, it's part of the community.

How much of a discount can I get on the Kevee network?

If you are part of our network and monetising your charger, you can get a 20% discount on the network. Hosts agree to pass this discount on, it's part of the community.

How does billing work?

If you are part of our network and monetising your charger, you can get a 20% discount on the network. Hosts agree to pass this discount on, it's part of the community.

What's the difference between AC and DC charging?

With AC charging the car itself may limit the charging speed. Some cars are limited with AC charging to only 3.7kW but upto 22kW is also possible. With DC charging the rate will be as stated for the charger, for all cars.

What's the difference between AC and DC charging?

With AC charging the car itself may limit the charging speed. Some cars are limited with AC charging to only 3.7kW but upto 22kW is also possible. With DC charging the rate will be as stated for the charger, for all cars.

What's the difference between AC and DC charging?

With AC charging the car itself may limit the charging speed. Some cars are limited with AC charging to only 3.7kW but upto 22kW is also possible. With DC charging the rate will be as stated for the charger, for all cars.

What's the difference between AC and DC charging?

With AC charging the car itself may limit the charging speed. Some cars are limited with AC charging to only 3.7kW but upto 22kW is also possible. With DC charging the rate will be as stated for the charger, for all cars.

How does billing work?

With AC charging the car itself may limit the charging speed. Some cars are limited with AC charging to only 3.7kW but upto 22kW is also possible. With DC charging the rate will be as stated for the charger, for all cars.

What does Kevee charge for the service?

If you use our platform we take a 10% fee of what you charge your customers. We also take reservation fees and idling penalty fees if those features are enabled

What does Kevee charge for the service?

If you use our platform we take a 10% fee of what you charge your customers. We also take reservation fees and idling penalty fees if those features are enabled

What does Kevee charge for the service?

If you use our platform we take a 10% fee of what you charge your customers. We also take reservation fees and idling penalty fees if those features are enabled

What does Kevee charge for the service?

If you use our platform we take a 10% fee of what you charge your customers. We also take reservation fees and idling penalty fees if those features are enabled

How does billing work?

If you use our platform we take a 10% fee of what you charge your customers. We also take reservation fees and idling penalty fees if those features are enabled

How much does it cost to install a charger?

That really depends on a few things, it can be as little as $1000 (in New Zealand, but could be more or less in other countries). Get in touch and we can organise a site visit to confirm.

How much does it cost to install a charger?

That really depends on a few things, it can be as little as $1000 (in New Zealand, but could be more or less in other countries). Get in touch and we can organise a site visit to confirm.

How much does it cost to install a charger?

That really depends on a few things, it can be as little as $1000 (in New Zealand, but could be more or less in other countries). Get in touch and we can organise a site visit to confirm.

How much does it cost to install a charger?

That really depends on a few things, it can be as little as $1000 (in New Zealand, but could be more or less in other countries). Get in touch and we can organise a site visit to confirm.

How does billing work?

That really depends on a few things, it can be as little as $1000 (in New Zealand, but could be more or less in other countries). Get in touch and we can organise a site visit to confirm.

How much money can I make?

That will depend on how much you want to charge your customers and how frequent you think your charging sessions will be. Have a look at the going rates in your region for charging, considering a charging session would typically be 40kWh.

How much money can I make?

That will depend on how much you want to charge your customers and how frequent you think your charging sessions will be. Have a look at the going rates in your region for charging, considering a charging session would typically be 40kWh.

How much money can I make?

That will depend on how much you want to charge your customers and how frequent you think your charging sessions will be. Have a look at the going rates in your region for charging, considering a charging session would typically be 40kWh.

How much money can I make?

That will depend on how much you want to charge your customers and how frequent you think your charging sessions will be. Have a look at the going rates in your region for charging, considering a charging session would typically be 40kWh.

How does billing work?

That will depend on how much you want to charge your customers and how frequent you think your charging sessions will be. Have a look at the going rates in your region for charging, considering a charging session would typically be 40kWh.

Does Kevee work with my existing charger?

Probably, get in touch with your make and model and we'll check it out.

Does Kevee work with my existing charger?

Probably, get in touch with your make and model and we'll check it out.

Does Kevee work with my existing charger?

Probably, get in touch with your make and model and we'll check it out.

Does Kevee work with my existing charger?

Probably, get in touch with your make and model and we'll check it out.

How does billing work?

Probably, get in touch with your make and model and we'll check it out.

In what countries does Kevee work?

Kevee works in all countries, but the available chargers might be different, please get in touch to discuss.

In what countries does Kevee work?

Kevee works in all countries, but the available chargers might be different, please get in touch to discuss.

In what countries does Kevee work?

Kevee works in all countries, but the available chargers might be different, please get in touch to discuss.

In what countries does Kevee work?

Kevee works in all countries, but the available chargers might be different, please get in touch to discuss.

How does billing work?

Kevee works in all countries, but the available chargers might be different, please get in touch to discuss.